Computer Software and Miscellaneous

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This training session is available upon request.
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Business writing – Level 1

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Learn a work method for writing correct, clear and effective business letters, memos and press releases.

Contents:
  • Five questions to ask oneself to properly prepare the ground.
  • Determining what’s important.
  • How to quickly develop a plan and establish the correct sequence.
  • Dividing text into paragraphs.
  • Types of connecting and transition words.
  • Sentence reduction processes.
  • Letter, memo and press release layout.
  • Business communication psychology.
  • How to meet reader expectations.
trainer Lise Lapointe
target Any francophone who wishes to improve his writing skills in English
time Two days – 9:00 a.m. to 4 p.m.
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Excel: Basic and intermediate concepts

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Excel is an electronic spreadsheet used to create worksheets for entering data, performing calculations and managing databases. It is also a useful tool for preparing graphs and displaying calculation results. In this session, participants will learn how to sort data and create graphs and formulas with Microsoft Excel 2000.

trainer Dominic Gareau
target For all
time One day – 9:00 a.m. to 4 p.m.
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Introduction to Technology

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This session provides a summary of basic Windows XP
concepts and tools.

Specific goals:
  • Identify desktop items.
  • Identify icons and their functions.
  • Create shortcuts.
  • Identify Start Menu and all programs functions, taskbars, etc..
  • Identify and run applications.
  • Learn about contextual menus, radio buttons, check boxes, text areas, dialog boxes, etc..
  • Controlling, moving and organizing windows.
  • Using Help.
  • Managing disks and the file system.
  • Exploring all Windows XP’s components, functions and management.
  • Managing files and folders (cut, copy, move, paste, etc.).
  • Managing the trash can.
  • Using Windows XP search capabilities.
  • Using Windows XP Help.
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None
target
Anyone who wishes to improve the effectiveness of their interventions
time
One day – 9:00 a.m. to 4 p.m.
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